Request Our Services

Contact Your Vet or Local Pet Passages Office

If you’re undecided on aftercare, you can call your vet’s office to let them know your pet has passed. They will help guide you in some of the next steps. If you already know you want to move forward with cremation, you can also contact Pet Passages Collin County for help with transportation and choosing the right cremation option for you.

Place your pet on a towel or blanket

Physical changes in your pet’s body can happen soon after they pass. Their body may expel fluids as their muscles relax, so we recommend gently wrapping their body in a blanket or towel.  Try to keep your pet’s body cool.  You can place a cold gel/ice pack on its abdomen to help slow down the process of the body breaking down.

For Large Pets

You can arrange for in home pet pick up. To make moving and transportation, easier, attempt to position your pet in a location that provides easy access. Particularly if your pet is large, it may be difficult to move alone.  You can contact Pet Passages to begin the process or ask for a quote to pick up your pet.  Pet Passages services Collin County, TX.

Burying a Pet at Home

Many city or township ordinances do not allow a pet to be buried in a back yard. It is crucial to check with local authorities to see if this is allowed.  Also, homeowner’s associations may have possible restrictions or ordinances.

Where to take your pet when they die

Next, decide whether you prefer burial or cremation for your pet. If you opt for cremation, you can choose between communal, semi-private, and truly private options.

You can also finalize your pet’s plans ahead of time to help you feel more prepared for the day when it comes. This way, you don’t have to make these decisions in the midst of your grief.

For pets that passed away at a veterinary hospital:

Ask your vet what crematory they use as you have a choice where your pet is cremated.

• If they are partners with us:
  1. You don’t have to do anything!
  2. The veterinary staff will help you fill out our Secure ID forms and will notify us immediately.
  3. Feel free to call us directly at 469-631-9372 if you have questions.
• If they do not work with our facility: Please understand that you have a choice where your pet is cremated. You DO NOT have to use the facility they suggest. We will pick up your pet at your veterinary clinic at no additional charge in Collin County.
  1. Please click on the Finalize Your Pet’s Plans tab to request our service and select your pet’s cremation option.
  2. We will handle all of the logistics from there and a Pet Passages^® team member will transfer your pet to our facility.
  3. Or call us at 469-631-9372.

What do I do if my pet passes away at home:

• You can bring your pet directly to us.
  1. Please click on the Finalize Your Pet’s Plans tab to request our service and select your pet’s cremation option.
  2. We will call you to schedule an appointment.
  3. Our office hours are listed below. After hours appointments are available upon request for additional fee.
• Home pick-up is also an option for a fee: Fees are calculated by weight and time of pick-up.
  1. Please click on the Finalize Your Pet’s Plans tab to request our service and select your pet’s cremation option.
  2. We will call you to schedule an appointment.
  3. A Pet Passages^® team member will transfer your pet to our facility.

Our office hours are: